• We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts

• zoom in up to 300% without the text spilling off the screen

• navigate most of the website using just a keyboard

• navigate most of the website using speech recognition software

• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

• Use clearly visible focus indicators to track your navigation on links and buttons

• easily select and activate buttons, links, and controls with a minimum target size

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability

How accessible this website is

We know some parts of this website aren’t fully accessible:

• We are aware that some aspects of Google Maps are not accessible. If you need directions, please use our Contact Form linked above

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille our Contact Form is linked above.

We will consider your request and get back to you in asap.

If you can’t view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please use our Contact Form

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how , please use our Contact Form

Technical information about this website’s accessibility

CMR Timber LTD

is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

– Icons – no alt text but only used for decoration

Non-compliance with the accessibility regulations

Problems

Some interface elements may not fully meet updated 2.2 criteria, including:

• Form contrast homepage – search and postcode checker – the reason is that the placeholder text is more blended with the background

• Interactive component distance – for the footer for the North Yorkshire council link being close to other interactive elements

   

   

What are we doing?

We are reviewing our templates and interactive components to ensure compliance with WCAG 2.2 AA, including improvements to keyboard focus visibility, touch target sizing, and alternative methods for interaction where dragging is required.

Disproportionate burden

• Note: in this subsection list:

  accessibility problems you’re claiming would be a disproportionate burden to fix

  which of the WCAG 2.2 AA success criteria the problem fails on

  Bear in mind that something which is a disproportionate burden now won’t necessarily be a disproportionate burden forever. If the circumstances change, your ability to claim disproportionate burden may change too.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.
By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams don’t have captions. This doesn’t meet WCAG 2.2 success criterion 1.2.4 (captions – live).

We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

The test was carried out by NYES Digital

We used this approach to decide on a sample of pages to test :

• We tested the homepage of the site, as this is feature-rich and allowed us to test the core template for issues.
• We tested all pages where we use 3rd party plugins and contact forms
• Random selection of pages created by the website content editors

What we’re doing to improve accessibility

This website was last tested and the statement prepared on

10 February 2026

Translation Statement

Popular web browsers include the option to translate web pages by default when they detect that the website language is different to the language installed on the computer, tablet or smartphone. When browsers do not offer to automatically translate, plug-ins are often available to help you do this :

• Google Chrome should offer to translate pages automatically.
• Internet Explorer can translate pages with the Google toolbar extension.
• Edge can translate pages within the browser. Find out more here
• Safari on MacOS can translate pages with an extension available on the Safari extensions website.
• Safari on iOS can translate pages with an extension from the App store.
• Firefox can translate pages with various extensions